سياسة الاسترجاع
You can paste this professional Shopify Return & Refund Policy into the policy box:
Return & Refund Policy
At LuxaaCo, customer satisfaction is our priority.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, items must be:
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Unused and in their original condition.
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In the original packaging.
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Accompanied by proof of purchase.
Non-Returnable Items
The following items cannot be returned:
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Personalized or custom-made products.
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Gift cards.
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Clearance or final sale items.
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Products damaged due to misuse.
Order Cancellation
Orders can be cancelled within 15 minutes of placing the order. Once processing or shipping has started, orders cannot be cancelled.
Refunds
After we receive and inspect your returned item, we will notify you regarding the approval of your refund.
If approved, your refund will be processed to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue.
Return Shipping
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If the return is due to our error, we will cover the return shipping cost.
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For other returns, customers are responsible for return shipping fees.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: ceo@sentusahebsahani.com
Website: luxaaco.com
This policy matches your Shopify settings of 7-day returns and 15-minute cancellation.